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http://www.e-crm.co.uk/newsletters/e-crm-2005-12-december-newsletter.html
- May 2006: Top tips for CRM, Top tips for SEO
- Putting the customer right at the centre of the organization is the be-all and end-all of successful Customer Relationship Management (CRM). To do that you have to know what your customers really want and really think about your business.
- | Sep 17, 2008
- February 2007: Intranets and Extranets
- It is amazing that many small and medium sized organizations still think of the Internet and the WWW as the only way EBusiness affects them.
- | Sep 9, 2008
- August 2005: Pay per Click, Selecting a CRM solution
- Advertising your services or products on the Internet is both extremely effective and extremely competitive. There are several ways to go about attracting traffic to your website.
- | Sep 7, 2008
- November 2005: Keeping customers loyal, ECommerce - a plan, Website performance
- Planning an ECommerce website is like building a house '" architecture and budget need to be agreed before the decoration.
- | Sep 3, 2008
- June 2005: Customer Machine, SEPOS
- Customer Relationship Management (CRM) is a philosophy, not just a technology. By understanding our customers' needs we build better relationships and increase revenue and profit.
- | Aug 26, 2008
- December 2005: Are you popular?, CRM critical success factors
- Customer Relationship Management is not a 'fad' it is a business philosophy that helps to increase revenue, reduce costs and to build and retain a loyal customer base.
- | Aug 15, 2008
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